How It Works.

Four steps. Zero complexity. Expert reads in 4-48 hours.

No software installation. No training required. No corporate bureaucracy.

How Does Veterinary Teleradiology Work?

Veterinary teleradiology process: (1) Upload images via secure portal—accepts DICOM, JPEG, PNG, TIFF formats with patient details and clinical history; (2) Select service tier based on urgency (4hr Emergency, 24hr Priority 48hr Standard) and complete payment; (3) Board-certified ACVR radiologist performs systematic interpretation; (4) Receive detailed PDF report via email with primary diagnosis, ranked differential diagnoses, and recommended next steps.

Average turnaround: 3.2 hours (emergency), 16 hours (priority), 28 hours (standard). All tiers include confirmation within 15-60 minutes, written report with board-certified signature, and phone consultation available. Secure 256-bit SSL encryption with HIPAA-compliant storage.

Four Steps to Expert Reads.

From upload to report in your inbox—streamlined for busy practices.

01

Upload Images

Secure portal accepts DICOM (preferred), JPEG, PNG, TIFF. Drag and drop with patient signalment and clinical history. Maximum 2GB per case. Batch upload supported.

2 minutes
  • DICOM, JPEG, PNG, TIFF
  • Drag & drop interface
  • Patient details form
  • Clinical history field
  • Multi-file upload
02

Select Service Tier

Choose turnaround time: 4hr Emergency ($300), 24hr Priority ($175) 48hr Standard ($100). Secure payment via Stripe. Apply discount code if applicable.

1 minute
  • Emergency (4hr): $300
  • Priority (24hr): $175
  • Standard (48hr): $100
  • Secure Stripe payment
  • Discount codes accepted
03

Radiologist Review

ACVR board-certified radiologist performs systematic interpretation. Phone consultation for critical findings. Preliminary read option available for emergencies.

4-48 hours
  • Board-certified review
  • Systematic interpretation
  • Multi-modality expertise
  • Phone call if critical
  • Quality-controlled
04

Get Report

Detailed PDF via email includes diagnosis, ranked differentials, recommendations, and board-certified signature. Phone consultation available on request.

Automated delivery
  • PDF report via email
  • 1-2 page detailed write-up
  • Diagnosis + differentials
  • Recommended next steps
  • Phone consult available

Total time from upload to report: 4-48 hours depending on tier selected

Start Your First Case

Accepted File Formats.

We support all major imaging formats. DICOM preferred for accuracy.

RECOMMENDED

DICOM

.dcm

Digital Imaging and Communications in Medicine standard format

Advantages

  • Embedded patient metadata
  • Uncompressed/lossless
  • Contains acquisition parameters
  • Industry standard
  • Best for medicolegal documentation

Limitations

  • Larger file sizes
  • May require PACS export
Best Use Case
Preferred for all modalities (X-ray, CT, MRI, ultrasound)

JPEG

.jpg, .jpeg

Compressed image format, widely compatible

Advantages

  • Small file size
  • Universal compatibility
  • Easy email/phone transfer
  • No special software needed

Limitations

  • Lossy compression (quality loss)
  • No embedded metadata
  • May miss subtle findings
  • Not ideal for medicolegal
Best Use Case
Acceptable for emergency submissions when DICOM unavailable

PNG

.png

Lossless compressed image format

Advantages

  • Lossless compression
  • Better quality than JPEG
  • Supports transparency
  • Good for screenshots

Limitations

  • No embedded metadata
  • Larger than JPEG
  • Not standard for medical imaging
Best Use Case
Acceptable for digital radiography screenshots or ultrasound captures

TIFF

.tif, .tiff

Tagged Image File Format, lossless and flexible

Advantages

  • Lossless compression
  • High quality retention
  • Supports metadata tags
  • Professional standard

Limitations

  • Very large file sizes
  • Slower upload
  • Less common in veterinary
Best Use Case
Acceptable for high-resolution imaging when DICOM unavailable

File Format Recommendations:

Always Use DICOM For:

  • • CT and MRI studies (essential)
  • • Medicolegal cases (documentation)
  • • Second opinions (metadata matters)
  • • Complex orthopedic (measurements needed)
  • • Any case with subtle findings

JPEG Acceptable For:

  • • True emergencies (speed > format)
  • • Obvious pathology (e.g., GDV, fractures)
  • • Referral from general practice
  • • When DICOM export unavailable
  • • Mobile/phone capture in field

Pro tip: If you're unsure, submit DICOM. It's always the safer choice for diagnostic accuracy.

What's Included in Every Report.

Detailed, actionable reports that guide clinical decision-making.

Clinical History Review

Systematic review of patient signalment, presenting complaint, and relevant diagnostics to contextualize imaging findings.

"8-year-old male castrated Labrador Retriever presenting with acute onset of unproductive retching and abdominal distension for 2 hours. Tachycardic, weak femoral pulses. Bloodwork pending."

Technical Assessment

Evaluation of image quality, positioning, and technical adequacy. Notes if additional views or repeat imaging recommended.

"Two-view thoracic radiographs (right lateral, VD) are of good diagnostic quality with adequate inspiration and proper positioning. Mild motion artifact on VD view does not limit interpretation."

Systematic Interpretation

Anatomic region-by-region analysis ensuring no findings are missed. Methodical approach standardized across all cases.

"Thorax: Moderate alveolar pattern right cranial lung lobe. Heart size normal. No pleural effusion. Abdomen: Hepatomegaly (subjective). No free gas. Skeletal: Degenerative changes L7-S1."

Primary Diagnosis

Most likely diagnosis based on imaging findings and clinical context, stated clearly and concisely.

"Primary diagnosis: Right cranial lung lobe pneumonia, likely bacterial in origin given acute onset and alveolar pattern."

Ranked Differential Diagnoses

Alternative diagnoses listed in order of likelihood with brief rationale. Critical for ruling out life-threatening conditions.

"Differentials (in order of likelihood): (1) Aspiration pneumonia - history of vomiting increases risk; (2) Primary bacterial pneumonia; (3) Neoplasia - less likely given acute presentation; (4) Fungal - consider if immunocompromised."

Recommended Next Steps

Actionable clinical recommendations including treatment, further diagnostics, follow-up imaging, and monitoring.

"Recommendations: (1) Empiric broad-spectrum antibiotics pending culture; (2) Recheck radiographs in 7-10 days to assess response; (3) Consider bronchoscopy with BAL if no improvement; (4) Monitor for progression to abscessation."

Follow-Up Imaging Guidance

Specific suggestions for timing and modality of follow-up studies if indicated.

"Follow-up radiographs recommended in 7-10 days. If clinical deterioration, consider CT chest for assessment of abscess formation or pulmonary thromboembolism."

Board-Certified Signature

Every report signed by ACVR Diplomate with credentials and contact information for questions.

"Interpreted by: [Name], DVM, DACVR | ACVR Board Certified Veterinary Radiologist | Contact: [email protected] | "

Report Specifications

Format: PDF
Length: 1-2 pages
Delivery: Email
Turnaround: 4-48 hours
Author: ACVR Diplomate
Signature: Board-certified

Report Includes:

  • Clinical history review
  • Technical image assessment
  • Systematic interpretation
  • Primary diagnosis
  • Ranked differentials (by likelihood)
  • Recommended next steps
  • Follow-up imaging suggestions
  • Board-certified signature
  • Contact info for questions
Download Sample Report

See a Real Report.

Download an anonymized sample to see the level of detail you'll receive.

Sample Report Preview

Case Type
Canine thoracic radiographs - suspected pneumonia
Signalment
8-year-old FS Golden Retriever
Primary Diagnosis
Right cranial lung lobe pneumonia, likely aspiration
Differentials Identified
4 ranked differential diagnoses with likelihood rationale
Recommendations
Antibiotic protocol, follow-up imaging timeline, monitoring plan
Report Length
1.5 pages PDF

What You'll Learn:

  • How we structure systematic interpretation by anatomic region
  • Level of clinical detail and diagnostic reasoning provided
  • Actionable recommendations for treatment and follow-up
  • Professional formatting suitable for medical records

No email required. No commitment. Just see what you'll get.

Security & Compliance.

Enterprise-grade security for your patient data and images.

256-Bit SSL Encryption

All uploads and downloads encrypted with industry-standard SSL/TLS protocols. Same encryption used by banks and healthcare systems.

TLS 1.3 protocol

HIPAA-Compliant Storage

Data stored on servers meeting HIPAA technical safeguards (veterinary equivalent). Regular security audits and penetration testing.

SOC 2 Type II certified

90-Day Data Retention

Images retained for 90 days for follow-up comparison, then permanently deleted. No indefinite storage of patient data.

Automatic deletion

No Third-Party Sharing

Patient data never sold, shared used for marketing. Strict confidentiality maintained for all cases.

Zero data sharing

Secure Payment Processing

All payments processed via Stripe. We never store credit card numbers or payment information on our servers.

PCI DSS compliant (Stripe)

Audit Trail Logging

All case access, downloads, and modifications logged with timestamps. Complete accountability for data handling.

Full audit trail

Our Security Commitments:

Data Protection:

  • End-to-end encryption for all uploads and downloads
  • Secure server infrastructure with regular security patches
  • Two-factor authentication available for account access
  • Automated backups with encrypted storage

Privacy Guarantees:

  • No data sharing with third parties (zero exceptions)
  • Images and reports only accessible to assigned radiologist
  • Automatic data deletion after 90-day retention period
  • Client data deletion available upon request (immediate)

Questions about security? Contact us at [email protected]

Process FAQs

What file formats do you accept and which is best?
We accept DICOM (preferred), JPEG, PNG, and TIFF formats. DICOM is strongly preferred because it contains embedded patient metadata, is unaltered/uncompressed, and includes technical acquisition parameters critical for accurate interpretation. JPEG is acceptable for emergencies but may have compression artifacts. Maximum file size: 2GB per case.
How do I submit clinical history if the patient record is complex?
Include: signalment (age, breed, sex), chief complaint, duration of symptoms, relevant diagnostics (bloodwork findings), and specific clinical question. You can paste text directly in the upload form or attach a PDF of relevant medical records. Keep it concise—we need context, not the entire chart.
Can I upload studies from different modalities for the same patient?
Yes. Upload all relevant imaging (e.g., thoracic radiographs + abdominal ultrasound) as a single case. We will interpret all submitted images together for comprehensive assessment. This counts as one case if submitted simultaneously.
What happens after I submit a case?
Within 15 minutes: Email confirmation with case tracking number and estimated delivery time. Within 30 minutes (emergency) to 1 hour (standard): Radiologist begins review. Within guaranteed timeframe: Detailed PDF report delivered to your email with phone consultation available if requested.
Can I request a phone call to discuss findings?
Yes. Emergency tier includes phone consultation automatically. For Priority/Standard tiers, request a callback in your submission notes ($25-$50 depending on tier). For complex cases, the radiologist may proactively call if findings require discussion.
Are my images and patient data secure?
Yes. All uploads use 256-bit SSL encryption. Data is stored on HIPAA-compliant servers (veterinary equivalent). Images are retained for 90 days for follow-up comparison, then permanently deleted. We never share patient data with third parties. See full security policy at rapidvetteleradiology.com/security.

Ready to Get Started?

Upload your first case in 2 minutes. No software. No contracts. No complexity.

2 min
Upload Time
4-48hr
Report Turnaround
256-bit
SSL Encryption